Damaged/Lost
Materials
Library
users will be expected to pay replacement costs for any materials they
have checked out that are damaged or lost. Parents/guardians will be
expected to pay the same for any materials checked out to youth under
18 in their care. The replacement costs are listed in the full record
of each item in the database. It will be expected that replacement costs
for lost items will be submitted when an item goes into Bill stage (45
days after due date) unless other arrangements have been made. It is
expected that materials returned damaged will be paid for immediately.
If materials are returned damaged without being paid for, a charge will
be added to the patron's record. Special arrangements are possible that
will allow patrons to pay any charges over a certain time period. Once
an item is paid for, it will be deleted from the database and the charges
will be removed from the patron's record. Patrons will be issued receipts
for any replacement costs they submit.
A patron
may be entitled to a refund for a found item that was paid for if the
following conditions apply:
1) The
item is returned within 30 days (exceptions to this are items of local
importance)
2) The item is in good condition and the barcode, library ownership
stickers and book covers, etc are still in place
3) The patron has a receipt for payment of the item
4) The library has not yet replaced the item
A charge
of $3.00 will be kept for postage, handling, and overdue fine expenses.
Anyone
facing replacement charges may purchase the item for which they're being
charged and bring it to the library. Item must be identical to one being
replaced and the library director has the discretion to accept or reject
the item.
(Call
library staff at 920-596-2252 if you have questions about an overdue
or a bill received for an item.)
